Frequently Asked Questions
First we know NAS technology through and through. So we provide a standardized install and set up that activates all the features of your NAS, so you don’t have to work out how it works, and what parts you can use.
The standardization means any experienced technician can find, extend, enhance or maintain your system as it follows internationally-recognized conventions.
Then we provide a management service to keep your NAS running, backed up, provided with only the upgrades for the services you're currently or could soon be using.
Finally, if you choose one of the mid to high range NAS devices, where the manufacturer is sending out regular updates and new programs you can use, we install, test and document how they are used, how to train your staff and provide this as a service.
These NAS are idea for the DIY situations listed on the table at Comparison page. The Exxxx series are on the verge, and have a lot of business functions, and if you want to set up and forget then it’s a viable choice.
The difference is the Synology and QNAP are mid range devices, running more serious versions of Linux and in addition to having more power, memory and storage, they are updated to newer versions frequently. Sometimes weekly. Next these devices have a large community of open source developers adding functions compatible with these devices, and the R&D divisions in these companies are integrating these functions constantly.
WD/Seagate are multi device manufacturers and can't really have a dedicated group improving the software. Consequently it's been our experience all updates are either superficial or fix bugs.
We have a WD/Seagate and Cisco and have never seen a new feature come through in an update. Furthermore, when new versions of Windows or iOS come out, the software becomes outdated or incompatible.
Since we run a business this is therefore a risk, and we chose to use suppliers whose primary business is NAS equipment, and had demonstrated a track record for innovation, enhancement of their devices.
Finally the premium NAS providers all provide free updates FOR LIFE. Upgrading the software of their existing customers base shows commitment to ensuring their products do not get out of date.
Yes. Or you can use your existing NAS or Cloudbox and utilize smikBox's service in providing setup and administrative services in starting up NAS networks in your home or small business.
Lima is a great tool, and could be used with any of the mentioned USB or NAS systems.
No, if you wish to do the set up and management yourself (DIY) you can. If you also join smikBox as a subscriber (which is free) we will provide you with news, information, alerts and tips as a part of the miniature technology users community. This will keep you informed and provide access to people like yourself using these devices for things that perhaps you had not even thought of. Go to our blog and see examples, you will be surprised what you can do with a smart NAS.
Understand, we started there as well, if you're just after an external drive then think about if it's just for connection to a single PC or to be shared through the home. If shared by WiFi you need to consider WiFi interference, download the free WiFi tester for your phone and check the interference at different times over a week or so and you will see what I mean.
Next thing to know, is that when your storage grows (and it will) if you then get a smart NAS, you can connect USB drives to it and share them with the entire network. We use our USB drives as a LAN based backup for files that are not that important, or to grab a pile of movies to take to a friends house.
Always pick what you think you need and choose the next one up, because until you get home you won't realize the impact of other things in the home.
For example the interference from neighbors' WiFi you never realized was there before because your old NAS was slow, the time taken to copy/organize your ever increasing stash of files. Then at some stage you think, Ooo, if I loose this device I loose everything, what about backup?